Privacy Policy

JobLynk Inc. ("JobLynk," "we," "our," or "us") is a Delaware-registered C-Corporation based in the United States.

We provide an AI-driven recruitment and staffing automation platform that helps employers and recruiters source, screen, and manage candidates efficiently.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.joblynk.ai or use our services (collectively, the "Services").

By using JobLynk, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

For any questions about this policy or to exercise your privacy rights, contact us at [email protected].

We collect information from you directly, automatically, and from trusted third parties as part of delivering and improving our Services.

A. Information You Provide

• Contact Data: name, email address, phone number, login credentials.
• Employment Data: resume information, work and education history, skills, certifications, and references.
• Identity & Demographics: date of birth (for age verification), city, and country of residence.
• Account Preferences: communication and notification settings.
• Payment Data: billing details and limited payment information processed via secure third-party providers (e.g., Stripe).

B. Information Collected Automatically

• Usage Data: pages visited, actions taken, features used, and time spent on the platform.
• Technical Data: IP address, browser type, device identifiers, operating system, and crash logs.
• Cookies & Analytics: collected via cookies, pixels, and tracking technologies (e.g., Google Analytics) to measure engagement and performance.

C. Information from Third Parties

We may collect or receive data from:

• Integrated partners such as LinkedIn, Google, Zoho Recruit, Resume Library, Monster, and Indeed, depending on your company account configuration.
• Communication and automation partners like Twilio (SMS/voice) and Stripe (payment processing).
• Publicly available sources or business partners that provide candidate or job data consistent with privacy laws.

We use collected information for legitimate business purposes, including:

A. To Provide and Improve Services – managing accounts, payments and subscriptions, matching candidates, scheduling interviews, and generating AI-assisted feedback.

B. To Communicate – sending updates, confirmations, and support messages.

C. To Personalize Experiences – recommending job matches or candidates.

D. To Analyze and Enhance – improving algorithms, AI models, and user experience.

E. To Ensure Security – preventing fraud, abuse, and unauthorized access.

F. For Compliance – meeting legal, tax, and regulatory obligations.

We may use aggregated and de-identified data for analytics, AI model training, service enhancement, and marketing insights. Such data cannot be used to identify any individual.

We share your personal information only as needed to operate, improve, and protect our Services.

A. Service Providers and Vendors

We work with trusted partners—AWS (hosting), Stripe (payments), Twilio (communications), Google Analytics (analytics), and in-house systems for email and notifications. Each is contractually required to safeguard your data.

B. Recruiters and Employers

Candidate data is shared with verified recruiters or hiring companies when you apply for a role, express interest, or otherwise consent.

C. Business Partners and Affiliates

We may share limited data with partners or affiliates that help us provide or promote our products, subject to equivalent data-protection standards.

D. Business Transactions

If JobLynk undergoes a merger, acquisition, financing, or sale, user data may transfer as part of that transaction. We will notify you if ownership or data practices change significantly.

E. Public Content

If you voluntarily post information (such as in comments or reviews), that content may be accessible to others. Once public, we cannot control how it's used.

F. Social Media and Connected Accounts

Information shared through external platforms like LinkedIn follows those platforms' privacy policies.

G. Analytics and Advertising

We may share limited, non-identifiable data with analytics or ad partners to evaluate traffic and performance. We do not sell personal data.

H. Legal and Safety Disclosures

We may share information when required by law or to protect rights, investigate misuse, or ensure the safety of users.

I. Internal Business Uses

We may use anonymized or aggregated information for internal analysis and product development.

JobLynk has not sold or shared user data for commercial purposes in the past twelve (12) months.

For Candidates

When you upload a resume to JobLynk, it becomes part of your candidate profile and may be shared with verified recruiters or employers when you apply for a job, express interest, or otherwise provide consent.

We restrict access to verified recruiting professionals, but once a resume is shared externally, we cannot control how it is stored or used by those third parties. Avoid including personal details you would not want widely shared (such as identification numbers, personal addresses, or financial information).

For Employers

Employers using JobLynk may access our Resume Database, which includes:

• Resumes submitted directly to JobLynk by candidates, and
• Resumes obtained through JobLynk's licensed partner sources

Employers may also connect their own Applicant Tracking Systems (ATS) or resume databases.

Employer-imported data remains private to that employer and is not shared with other users or third parties.

JobLynk may, however, use aggregated and anonymized metrics derived from such data for analytics and performance improvement.

Employers must comply with all applicable data privacy laws when using candidate data.

You may update your information at any time by logging into your JobLynk account.

To request deletion of your account or resume, email [email protected] .

Please note:

• Recruiters who previously downloaded your resume may have retained copies beyond our control.
• Backup copies may persist in secure archives until overwritten.
• We may retain anonymized or aggregated data for analytics and compliance.

To protect yourself and your personal information:

• Never include sensitive data such as Social Security Numbers, government IDs, or bank details on your resume.
• Avoid sharing information about race, religion, health, or political beliefs.
• Do not send money or engage in financial transactions with recruiters.
• Be wary of requests for identification or personal financial information.
• Use caution when corresponding with contacts outside your country.

Report any suspicious activity immediately to [email protected].

We keep data as long as necessary for legitimate business, operational, or legal purposes.

When you request deletion, we remove your active data, but some information may remain:

• In backup systems until naturally overwritten
• For legal or compliance reasons
• In anonymized form for analytics

We use industry-standard measures to protect data, including:

• Encryption in transit and at rest
• Secure AWS cloud infrastructure
• Strict role-based access controls

While we maintain strong security standards, no system is infallible. Protect your account credentials and avoid reusing passwords.

JobLynk may use anonymized and aggregated information—such as resume insights and interview summaries—to improve our AI models and services. These datasets do not contain personally identifiable information.

JobLynk uses artificial intelligence and machine learning models to assist with candidate sourcing, matching, and screening.

These tools operate under human oversight, and no fully automated system independently makes hiring or rejection decisions.

Users may opt out of participating in certain AI-based features by contacting [email protected].

From time to time, JobLynk may offer beta or experimental features for early testing.

These features are optional, may be modified or discontinued at any time, and may process data differently for product improvement and performance evaluation.

By using beta features, you consent to JobLynk's collection and analysis of usage data for improvement purposes.

JobLynk is intended for use by adults engaged in professional recruiting or job searching. We do not knowingly solicit, collect, or market to individuals under the age of 18.

During registration, JobLynk may request a user's date of birth solely to confirm they meet the minimum age requirement for account creation. This information is used only for verification and internal analytics and is not shared or used for advertising purposes.

By using the Services, you confirm that you are at least 18 years old or that you are a parent or legal guardian who consents to the use of the Services by a dependent minor.

If we become aware that personal information from anyone under the age of 18 has been collected without verified parental consent, we will promptly:

• Deactivate the associated account, and
• Take reasonable steps to delete the data from our systems.

If you believe we may have collected information from a minor, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Depending on your jurisdiction (including under GDPR and CCPA/CPRA), you may have rights to:

• Access and obtain a copy of your data;
• Correct or update inaccurate data;
• Request deletion ("Right to Be Forgotten");
• Restrict or object to data processing;
• Request portability of your data to another provider; and
• Opt out of certain data sales or marketing communications.

You can exercise these rights by contacting [email protected].

We may verify your identity and respond within a reasonable time (typically 30–45 days). If a request is denied, we'll explain why and outline your options.

JobLynk may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

We may revise this Policy periodically. Updates will appear on our site, and significant changes may be communicated via email or in-app notice. Continued use of the Services after updates means you accept the revised terms.

This Policy and all related data matters are governed by the laws of the State of Delaware, with exclusive venue for disputes in Dallas, Texas, United States.

JobLynk

Email: [email protected]

Website: https://www.joblynk.ai